The Coronavirus pandemic is having a significant impact on healthcare consumer attitudes, expectations, and behaviors, and there are indications that some of these changes may be long lasting. Examine results from a recent study.
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Author: Rob Klein
Rob Klein, Founder & CEO of Klein & Partners, is a nationally recognized leader in healthcare brand management and measurement; market segmentation; digital patient experience measurement; and more. Klein & Partners and The DRG would like to thank healthcare workers for their extraordinary efforts to help our local communities keep safe and informed about the latest developments and the support available on the Coronavirus.